POLICIES

These rules are for the safety of all students. We ask that you respect both the instructor and other students by following the business policies and managing your schedule. These rules are cross-posted on all communications, including class confirmations.

REFUNDS

ALL SERVICES ARE NON-REFUNDABLE.
  • Class packages, trials, and memberships are non-transferable.
  • All memberships require a 30-day notice to cancel.
  • Note the expiration date of any trial offers so you can fully utilize your credit.

ETIQUETTE

Safety
  • Do NOT wear any lotion or oils on your body the day of your pole class.
  • Any student deemed under the influence of alcohol or any other substance that affects their safety and the safety of the other students will be asked to leave and not return to Zensual Dance Fitness.
  • Pay attention to the class instruction from the Instructor, not your fellow students. Talking in class, including teaching other students outside of the lesson-in-progress, is disrespectful to the instructor, other students, and a safety hazard.
  • If you must use the phone, leave the room or you will be asked to leave. This also includes texting.
  • Time is allotted to take video your progress. Be considerate of those around you who may be in your shot.

 

Injuries

If you have any injuries that may limit your ability to fully participate, let the instructor know ASAP. We can build in modifications with advanced notice. Please adhere to your doctor’s recommendations and make sure you are cleared for exercise.

People

All students participating must be 18 yrs of age or older. Students younger than 18 years old must have parental permission, signed by parents or legal guardians. While we play in the feminine, we welcome men and every wonderful person in between to all pole classes.

 

Spectators

NO SPECTATORS. Everyone in class must be a participant.

CANCELATIONS

CLASSES
Late Policy
BE ON TIME. At the start of class, any students not present will lose their spot. The class counts as a missed/not attended class. At the start of class, the class spot opens up to anyone waiting.
This policy is for the safety of you and the other students in the class. Do not walk into a class in progress, you will kindly be asked to leave.
If you can’t make it to your scheduled class, cancel before the class roster lock time to receive credit back to your account.

Class Roster Lock Times
Before class start times. Registrations are accepted & early cancellations are processed.
All Drop-In Classes | 4 Hours
Series Classes | 24 Hours

Members, failure to cancel your class spot results in a $15 charge to your account.

Waitlist Policy
1. Sign up for one of the waitlist spots, ensuring you have the next available spot when another student cancels out of class. When that happens, you receive an automatic text/email letting you know you have been given a spot in the class. At this point, you are held to the same cancellation policies as the other students in the class. If you think you won’t be able to make it to class, please remove yourself from the waitlist.
2. Prepare to attend class as people’s schedules change frequently. The latest you will know that you have a spot is 4 hours before class start time.
3. Make sure your profile->class notifications are set to receive class confirmation notifications.

PRIVATE LESSONS
A 24-hour notice is required to get credit back to your account.
Registration is open to one to three people.

PARTIES
A 72-hour notice is required to get credit back to your account.
Parties are open to groups of 3 up to 45+ participants. We work with one coordinator, sometimes up to a year in advance of the event.
Please see the Party FAQ’s for more information.

WORKSHOPS
A 48-hour notice is required to get credit back to your account.
Registration is open to individuals or groups, registering individually.
See the individual workshop description to get the dress recommendations and needed supplies.

FAQ's

How do I register for classes?

  1. Go to ZENSUALDANCE.COM
  2. Check out the live class schedule or the online class schedule
  3. During class operating hours, text us/call us

What do I need to know for my 1st class, including what to wear?

Check out the New Student Info, a descriptive e-booklet for the new Zensual student.

What forms of payment do you accept?

Visa, Mastercard, American Express, Discover and cash.

Where do you hold classes?

All classes are held at our studio in north Dallas.

Private Parties are held at homes, hotels, and meeting rooms in Dallas/Ft. Worth, Galveston, Waco, San Antonio, and towns in between.

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FAQ

Privacy Policy

Privacy Policy

At Zensual Dance Fitness, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, zensualdance.com, and subscribe to our newsletter.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you sign up for our newsletter, register for classes, or make a purchase, we collect information such as your name, email address, phone number, and payment details.
  • Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the date and time of your visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your personal information to register you for classes, process payments, and provide you with the services you request.
  • To Communicate: We use your email address to send you our newsletter, updates, promotions, and important information about your account.
  • To Improve Our Services: We analyze usage data to enhance our website, improve user experience, and understand your preferences.

3. Newsletter Subscription

When you subscribe to our newsletter, we collect your email address to send you updates and promotional content. You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement a variety of security measures to protect your personal information. Our website uses secure servers, and we follow industry best practices to ensure your data is safely stored and transmitted.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. You can do this by contacting us at zensual @zensualdance.com. Additionally, you can opt-out of receiving our newsletter by following the instructions in each email.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any modifications to the policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the modified policy.

8. Contact Us

-If- you have any questions about this Privacy Policy, please contact us at:

Zensual Dance Fitness
14227 Inwood, Farmers Branch TX
Email: zensual @zensualdance.com
Phone: 972-656-9505

Thank you for trusting Zensual Dance Fitness with your personal information. We are committed to providing you with a safe and secure experience.