POLICIES
These rules are for the safety of all students. We ask that you respect both the instructor and other students by following the business policies and managing your schedule. These rules are cross-posted on all communications, including class confirmations.
REFUNDS
ALL SERVICES ARE NON-REFUNDABLE.
- Class packages, trials, and memberships are non-transferable.
- All memberships require a 30-day notice to cancel.
- Note the expiration date of any trial offers so you can fully utilize your credit.
ETIQUETTE
Safety
- Do NOT wear any lotion or oils on your body the day of your pole class.
- Any student deemed under the influence of alcohol or any other substance that affects their safety and the safety of the other students will be asked to leave and not return to Zensual Dance Fitness.
- Pay attention to the class instruction from the Instructor, not your fellow students. Talking in class, including teaching other students outside of the lesson-in-progress, is disrespectful to the instructor, other students, and a safety hazard.
- If you must use the phone, leave the room or you will be asked to leave. This also includes texting.
- Time is allotted to take video your progress. Be considerate of those around you who may be in your shot.
Injuries
If you have any injuries that may limit your ability to fully participate, let the instructor know ASAP. We can build in modifications with advanced notice. Please adhere to your doctor’s recommendations and make sure you are cleared for exercise.
People
All students participating must be 18 yrs of age or older. Students younger than 18 years old must have parental permission, signed by parents or legal guardians. While we play in the feminine, we welcome men and every wonderful person in between to all pole classes.
Spectators
NO SPECTATORS. Everyone in class must be a participant.
CANCELATIONS
CLASSES
Late Policy
BE ON TIME. At the start of class, any students not present will lose their spot. The class counts as a missed/not attended class. At the start of class, the class spot opens up to anyone waiting.
This policy is for the safety of you and the other students in the class. Do not walk into a class in progress, you will kindly be asked to leave.
If you can’t make it to your scheduled class, cancel before the class roster lock time to receive credit back to your account.
Class Roster Lock Times
Before class start times. Registrations are accepted & early cancellations are processed.
All Drop-In Classes | 4 Hours
Series Classes | 24 Hours
Members, failure to cancel your class spot results in a $15 charge to your account.
Waitlist Policy
1. Sign up for one of the waitlist spots, ensuring you have the next available spot when another student cancels out of class. When that happens, you receive an automatic text/email letting you know you have been given a spot in the class. At this point, you are held to the same cancellation policies as the other students in the class. If you think you won’t be able to make it to class, please remove yourself from the waitlist.
2. Prepare to attend class as people’s schedules change frequently. The latest you will know that you have a spot is 4 hours before class start time.
3. Make sure your profile->class notifications are set to receive class confirmation notifications.
PRIVATE LESSONS
A 24-hour notice is required to get credit back to your account.
Registration is open to one to three people.
PARTIES
A 72-hour notice is required to get credit back to your account.
Parties are open to groups of 3 up to 45+ participants. We work with one coordinator, sometimes up to a year in advance of the event.
Please see the Party FAQ’s for more information.
WORKSHOPS
A 48-hour notice is required to get credit back to your account.
Registration is open to individuals or groups, registering individually.
See the individual workshop description to get the dress recommendations and needed supplies.
FAQ's
How do I register for classes?
- Go to ZENSUALDANCE.COM
- Check out the live class schedule or the online class schedule
- During class operating hours, text us/call us
What do I need to know for my 1st class, including what to wear?
Check out the New Student Info, a descriptive e-booklet for the new Zensual student.
What forms of payment do you accept?
Visa, Mastercard, American Express, Discover and cash.
Where do you hold classes?
All classes are held at MoveStudio, 17062 Preston Road, Suite 108 in Dallas, Texas 75248, or online via Zoom.
Private Parties are held at homes, hotels, and meeting rooms in Dallas/Ft. Worth, Galveston, Waco, San Antonio, and towns in between.
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